Welcome to the My BlueCare customer centre


At BlueCare, our customers are at the heart of everything we do. In the My BlueCare customer centre, you can find all about our mobile apps, payment and pricing information, and customer information books.


BlueCare mobile apps

BlueCare App

The BlueCare App is an easy new way for home care customers to see and manage your home care visits and communicate with your home care workers, giving you greater choice and control.


An easy way for friends and family to connect with their loved one – whether we visit them at home, support them in our centre or care for them at one of our aged care homes.


Pay my account with Ezidebit

You can easily pay online for home care, aged care and disability services with a credit card or debit card.

Go paperless

Opt in to paperless communications and start receiving your tax invoices, statements, updates and service notifications by email.

Pricing and fees

Finding pricing and fee information for disability supports, home care services, and residential aged care.

For HCP clients, please use our lookup tool to find our pricing and fee information.

  • Commonwealth Home Support Program Client Contribution Schedule
    73.57 KB
    Download pdf
  • Fee for Service Schedule
    89.7 KB
    Download pdf
  • Residential Care Fees Fact Sheet
    997.46 KB
    Download pdf

Customer resources

Find important information about your BlueCare home care and community support or living in BlueCare residential aged care.

  • Customer Information Book - Home Care
    1.93 MB
    Download pdf
  • Resident Information Book
    1.15 MB
    Download pdf

Enquire now

Please fill out the form below and we’ll get back to you as soon as we can.

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