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1
Basic support –
occasional help with tasks like housework or meal prep.
UnitingCare websites
Available from 1 November 2025
Support at Home is a new approach to aged care that allows you to access a tailored mix of services depending on your health, daily living needs, and personal goals. Funded by the Australian Government through My Aged Care, funding ranges from basic support to intensive care — so your services can grow and adapt as your needs change.
What help can you get?
Support at Home covers a broad range of services designed to meet your physical, emotional, and everyday living needs:
- Clinical Care – Includes nursing care, wound management, allied health (like physiotherapy or podiatry), nutrition support, and care management to coordinate your services.
- Independence – Assistance with personal care (such as bathing and dressing), help with mobility, social support and companionship, in-home therapies, and respite care for carers.
- Everyday Living – Support with day-to-day tasks like cleaning, laundry, meal preparation, home maintenance, and transport to appointments or activities.
Take a look at the extensive list of BlueCare Home Care Services.
How much funding do I receive?
Your funding classification is determined by an independent assessment through My Aged Care and reflects the classification of support needed to help you live safely at home:
2
Low-level support –
regular assistance such as personal care and transport.
3
Moderate support –
more frequent care, including equipment and personal care.
4
Mid-level support –
high frequency personal and household support.
5
High support –
daily support and clinical coordination.
6
Very high support –
comprehensive medical and personal care at home.
7
Intensive support –
intensive daily care across multiple needs.
8
Highest support –
daily care and comprehensive clinical services, including palliative care.
Currently funding ranges from $10,692.72 to $77, 709.00 per annum. For more information on Support at Home program visit Support at Home ongoing services | Australian Government Department of Health, Disability and Ageing.
Do I have to contribute anything?
The majority of your care will continue to be funded by the government, however if you were approved for home care after 12 September 2024, under the new Support at Home program, you may now be asked to make a co-contribution towards the cost of your care, depending on your financial circumstances.
Your contribution is determined by Services Australia based on your individual financial circumstances.
| Support at Home contributions | Clinical care | Independence | Everyday living |
|---|---|---|---|
| Full pensioner | 0% | 5% | 17.5% |
| Part pensioner and Commonwealth seniors health card eligible | 0% | Between 5% and 50% depending on income and assets | Between 17.5% and 80% depending on income and assets |
| Self-funded retiree | 0% | 50% | 80% |
For more information on contributions visit Support at Home participant contributions | Australian Government Department of Health, Disability and Ageing.
What do home care services cost under Support at Home?
Under Support at Home services are charged at a simplified, all inclusive hourly rate for each service, which includes the cost of travel time, transport and visit fees.
A flat 10% care management fee is also set aside from your quarterly funding.
View our Support at Home pricing schedule/ hourly service rates here or call us on 1300 258 322 to discuss your needs and costs.
Already an existing BlueCare customer?
If you're currently receiving a Home Care Package with BlueCare, you will transition to the new Support at Home program on 1 November 2025. While some things will change, some will stay the same. If you were approved for your Home Care Package before 12 September 2024, your arrangement will be ‘grandfathered’ – meaning you will be ‘no worse-off’ under the move to Support at Home.
Find out more information here.
Enquire now
Our big-hearted team is here for you - give us a call on 1300 258 322, or complete the form below and we’ll get back to you as soon as possible.