The introduction of Support at Home in November 2025, has also brought changes in the way your services and charges are itemised in your monthly statements and invoices (if you are receiving these as part of your funding arrangement). Find our step-by-step explanation guides on how to read your new statements and invoices here.

  • New invoice factsheet
    254.45 KB
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  • How to read your November statement
    344.6 KB
    Download pdf
  • How to read your December statement
    280.71 KB
    Download pdf
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