BlueCare wins gold in Reader’s Digest Quality Service Awards

BlueCare is honoured to be awarded Gold in the 2025 Reader’s Digest Quality Service Awards—recognising our commitment to outstanding customer service and trusted care.

Now in its 12th year, the awards are based on an independent national survey where Australians nominate and rate brands they have personally used. Companies are assessed against five key pillars of great service: personalisation, understanding, simplicity, satisfaction, and consistency.

This is what makes the award especially meaningful—it’s driven entirely by real customer experiences.

A reflection of care that feels personal

For over 70 years, BlueCare has supported Queenslanders to live independently, with care tailored to their needs. Whether it's home care, aged care, disability support or retirement living, our team is dedicated to putting people first.

Rebecca Bell, Acting Group General Manager for BlueCare’s home care services, said the award reflected the heart of BlueCare’s work.

“We’re absolutely honoured to receive this recognition. It reinforces that our clients feel genuinely cared for and respected, which is what drives us every single day,” Ms Bell said.

Reader’s Digest GM of Publishing, Sheron White, explained that today’s consumers are not just buying a product or service; they are investing in a relationship.

“The winners of these Quality Service Awards have proven that by consistently putting the customer’s experience at the heart of their operation, they are building a bond that transcends price and ultimately secures their future success,” Ms White said.

We’re grateful to every client and family who places their trust in us. This award belongs to them—and the dedicated teams who make that trust possible.

With BlueCare, you're in good hands.