Customer Centre | BlueCare

Customer Centre

Welcome to the My BlueCare customer centre

At BlueCare, our customers are at the heart of everything we do. In the My BlueCare customer centre, you can find all about our news, mobile apps, payment and pricing information, and customer information books.

News, mobile apps & more

How to read your new invoices and statements

Find our step-by-step explanation guides on how to read your new statements and invoices here.

someone holding phone with bluecare app

BlueCare App

The BlueCare App is an easy new way for home care customers to see and manage your home care visits and communicate with your home care workers, giving you greater choice and control.

CareApp

An easy way for friends and family to connect with their loved one – whether we visit them at home, support them in our centre or care for them at one of our aged care homes.

Payments

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Pay my account with Ezidebit

You can easily pay online for home care, aged care and disability services with a credit card or debit card.

Go paperless

Opt in to paperless communications and start receiving your tax invoices, statements, updates and service notifications by email.

Sign up today for electronic communications

Policies and frameworks

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Privacy Policy

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Feedback and Complaints

Ethical Care and Governance

Pricing and fees

Finding pricing and fee information for disability supports, home care services, and residential aged care.

Support at Home Pricing Schedule

Commonwealth Home Support Program Fee Schedule

Fee for Service Price Schedule

Residential Care Fees Fact Sheet

Customer resources

Find important information about your BlueCare home care and community support or living in BlueCare residential aged care.

Customer Information Book - Home Care

Guide to Residential Aged Care

bc-resident-info-book-nov-2025

bc-resident-info-book-nov-2025

Enquire now

Please fill out the form below and we'll get back to you as soon as we can.