Once you become a BlueCare customer, you’ll be connected with a local BlueCare Neighbourhood team based on your physical location. This means your care will be managed by people who live and work in your community — and who understand what matters most to you.

Each Neighbourhood is made up of a small, dedicated team of familiar faces who truly get to know you. From everyday support to more complex care, your team works closely together to deliver personalised, compassionate care in your home — care that’s shaped around your goals, your routine, and your way of life.

Because your care is locally managed, it’s simpler, more consistent, and more responsive. You’ll see regular staff who understand your preferences, your health needs, and your priorities — and who are committed to making every visit count.

Our teams are part of the same community as you. They know the local area, the services available, and the unique character of your neighbourhood. This local knowledge means your care is delivered with genuine connection, cultural understanding, and a true sense of belonging.

Once you are a client with BlueCare you will be connected directly to your Neighbourhood by calling 1300 258 322.

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