Receiving care

Once you become a BlueCare customer, you’ll be connected with a local BlueCare Neighbourhood team based on your physical location.

If you receive Support at Home funding your Neighbourhood team includes a Care Partner — your go-to person for planning, coordination and support for your day-to-day care.

The BlueCare App is an easy new way for home care customers to see and manage your home care visits and communicate with your home care workers, giving you greater choice and control.

You can easily pay online for home care, aged care and disability services with a credit card or debit card.

Opt in to paperless communications and start receiving your tax invoices, statements, updates and service notifications by email.