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My Home Care Package is approved – now what?

Many people have received a Home Care Package approval letter from My Aged Care, but aren’t sure what to do next.

It’s easy to understand why – it’s sometimes hard to know where to start, what questions to ask potential providers, or even who to talk to.

Once you have received your letter, limited time remains to choose a provider.

Make a start by giving us a ring on 1300 258 322, or enquire now, so you can start receiving the care and support you need, in the comfort of your own home, as soon as possible.

Contact our Customer Service team today

Give us a call or request a callback from one of our friendly team members today!

Call 1300 258 322

What will happen when I call about my home care package approval letter?

When you speak with our team, they will listen to your story and work with you to understand what home care support will be best suited to you. You can rely on us to share expert advice and all the information you’ll need to make an informed decision about your care.

We’ll help you to navigate the My Aged Care process, as well as help to connect you with a Blue Care Home Care Package Partner or Advisor who will work with you to design and deliver the support you need.


Make it convenient and easy — it takes just one call to begin activating your home care package.
Have the expertise — we understand the ins and outs of the My Aged Care process.
Are trusted and experienced — we are one of Queensland’s largest and most trusted providers.


Download your free guide to finding and funding home care and learn how home care services can help your family.

Get my free guide

Why Blue Care?

For more than 65 years Blue Care has been committed to empowering you to live life your way. Today, our people make more than three million visits to Queenslanders each year, providing the same holistic care, service and companionship that’s been our hallmark since the very beginning.

Want to get started?

Contact us today!