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Blue Care consults employees on proposed changes at aged care facilities


Blue Care has met with employees at a number of its residential aged care facilities across regional and remote Queensland, to commence consultation regarding proposed changes to work hours and Blue Care’s service model at its following sites:

  • Blue Care Canowindra (in Kingaroy)
  • Blue Care Capricorn (in Yeppoon)
  • Blue Care Gracemere (in Rockhampton)
  • Blue Care Alkira (in Toogoolawah)
  • Blue Care Glenwood (in Lowood)
  • Blue Care Edenvale (in Gladstone)
  • Blue Care Homefield (in Mackay)

“Australia’s aged care sector is undergoing unprecedented change; therefore Blue Care must change, driven by sector reform and the necessity to create flexibility within our facilities to respond to the changing needs of our residents,” said Alan Wilson, Group Executive Regional and Remote Services for Blue Care.

“Doing nothing in response to the changes faced by the aged care sector is not an option for our organisation.

“As a mission-led, not-for-profit organisation, we have a responsibility to act so that we can continue to serve the community long into the future and support some of our most remote and regional communities across Queensland.

“It is necessary that we modify how we deliver our services and transition to a personalised care model that is already widely in place across Australia’s aged care sector and other areas of Blue Care. This model balances the needs of our residents and employees in order to provide sustainable, high-quality care and support.

“In our residential aged care facilities this includes training our personal carers to provide increased support to our registered nurses (RNs), enrolled nurses (ENs) and residents.

“Our personal carers are responsible for the same basic care tasks that family members regularly undertake in their own homes when caring for a loved one.

“Blue Care personal carers do not and will not have responsibility for the administration of medication to residents and will continue to practice in accordance with all applicable Federal and State legislation and regulations.

“Importantly, our RNs will continue to have special responsibility for the administration of complex and high-risk medications to residents.

“At the same time, we are working to improve the quality of care that residents receive by increasing the frequency with which the same Blue Care employees work with the same residents, creating a family-like environment within our aged care facilities.

“Our model of care is designed to meet the community’s expectation of affordable access to high-quality person-centred care from people who live and work within their local community.

“As a not-for-profit organisation, now more than ever we need a continued focus on finding ways of operating that ensure we can maintain sustainable health and community services. If we don’t, we will not be able to respond to ongoing community need and expectation.

“Throughout periods of change like these, we continue to be guided by our values to make the necessary changes with compassion and care,” said Mr Wilson.

Media contact

Matthew Cuming
0450 536 788