The NDIS is a big change to how people with disability access supports and services, opening up a new and exciting world of possibilities. If you’re moving to the NDIS, or supporting a loved one through the process, and wondering how the NDIS works or how to apply, here is what you need to know to get the most out of this opportunity.

The NDIS in 8 simple steps

Step 1

Lay the groundwork

Step 2

Start the conversation with the NDIS

  • When you speak to the NDIS, let them know if something’s not clear.
  • Always ask to meet your NDIS planner face-to-face.
  • Note down appointment details and contact names.

Step 3

Get the most out of your NDIS meeting

  • Communicate your goals and needs clearly at your first meeting.
  • Bring all your supporting documents. Write down questions in advance.
  • Take someone to support you and write notes.

Step 4

Double-check your NDIS plan

  • When you receive your NDIS plan, read through it carefully.
  • Tell the NDIS if something is incorrect or missing.
  • Tell your existing service provider (if you have one) that you’ve received your plan.

Step 5

Find a trusted provider

  • Research your options and providers thoroughly before you commit. Find out more about BlueCare’s disability support services, or call us on 1300 778 081.
  • If you need multiple services, ask a provider you trust to be your Support Co-ordinator.

Step 6

Finalise your service delivery team

  • Set up Service Agreements with your providers.
  • Be clear about what you want to achieve and how you’d like your services to be delivered.
  • Double check your Service Agreements before you sign.

Step 7

Track your progress

  • Once your plan is in action, track your supports in a diary or digital calendar.
  • Tell the NDIS if you’re unhappy with anything or if your circumstances change.

Step 8

Reflect and adjust

  • At your annual NDIS plan review, consider whether your current goals have been met.
  • Note down new goals for the future.
  • Make a list of any changes to your needs and personal circumstances.

More tools and resources

NDIS Step-by-step guide

To find out more about the NDIS and the services BlueCare is offering, please call our friendly team on 1300 778 081.

Simone’s NDIS experience

We’ve got the inside scoop from someone who has lived experience of the NDIS. Simone has been through the NDIS process, and has generously shared some insights and tips, to help you prepare and make the most of it. Follow her journey.

Preparing for the NDIS

Simone shares what happens before you have your first NDIS meeting, and how to get prepared.

Download our checklist to make sure you’re well prepared for when the NDIS comes to your area.

The NDIS plan meeting

Simone shares what the NDIS plan meeting is all about, and how hers went.


Download our checklist to make sure you’re well prepared for your plan meeting.

Receiving your NDIS plan

Hear from Simone what it’s like to receive your NDIS plan, and your next steps after you have the plan.


Download our checklist for when you get your NDIS plan.

Initiating an NDIS plan review

Simone talks us through deciding to initiate a plan review, and the steps she took to do so.


Download our checklist to help you initiate a plan review.

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