To receive disability supports and services under the NDIS, you will need to first find out if you are eligible and then connect with someone from the National Disability Insurance Agency (NDIA) to make an access request. The NDIA is the government agency appointed to implement the NDIS.

If you already receive disability supports under another funding type, an NDIS representative may get in touch. But if you haven’t heard from them, or are entering the NDIS as a new participant, you’ll need to contact the NDIS yourself to start the ball rolling.

NDIS eligibility checklist

To be eligible for the NDIS, you’ll need to answer yes to all of the questions on the following checklist.


Are you an Australian citizen, permanent resident or hold a Protected Special Category Visa?


If you’re over 65, you won’t be eligible for the NDIS – but that doesn’t mean you won’t receive support. View other disability funding options here.


- Do you require support from a person or equipment to carry out activities of daily living because of an impairment or condition that is likely to be permanent?


- Require some supports now to reduce your support needs in the future?

To find out more about eligibility, visit the NDIS website.

To find out more about the disability support services BlueCare offers, please call our friendly team on 1300 778 081.

NDIS access request

If you haven’t already been contacted by the NDIS, you will need to request access, either over the phone (Verbal Access Request) or by filling out a form (Access Request Form). You will need to provide:

  • Your name, age, where you live and residency status.
  • Evidence of your age and residence.
  • Evidence of your disability and how it affects you.
  • Current and relevant reports from your doctor and other health professionals.
  • Permission to talk to other people about your disability.

Find out more about requesting access on the NDIS website.

What happens next?

After your first phone conversation with the NDIS, you’ll be invited to attend a planning meeting. At this meeting, you and your NDIS planner will talk about your life goals and the type of supports you’ll need to achieve them. This is your opportunity to shape your future and make some significant changes to your life, so it’s important to be prepared. Here is some information to help you get the most out of your meeting.


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Step-by-step guide to the NDIS

Stay in touch

Once you have your plan, it’s time to find providers to deliver your services and supports. Our dedicated team are here to help you get more out of life.

Find out how to get in touch with the BlueCare Disability Services team here.



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