North Queensland Monsoon Updates

Due to significant weather affecting North Queensland, BlueCare Community Services have been temporarily limited to essential services ONLY where possible. As conditions ease services will begin to resume as normal.

Our first priority is the safety and wellbeing of our clients, residents, employees and volunteers.

The BlueCare teams are taking all precautions to ensure all residents, clients and employees are safe and well supported and are well prepared to minimise impacts to our residents, clients, employees and volunteers.

Our employees and volunteers are trained for severe weather events and have secured the provision of food, water and medications and have in place contingencies for loss of power.

BlueCare facilities such as Mt Louisa Aged Care facility and Carlyle Gardens Retirement Village are not impacted at this time.

Concerned residents, clients and families needing further information are advised to contact our teams on the following numbers:

Customer Service Centre (CSC) Team can be contacted Saturday 10am – 2pm on: 1300 986 547

After hours, Customer Service Centre representative can be contacted on: 0404 895 483

Should telephone communications become affected, BlueCare will seek to provide updates on BlueCare’s Facebook page, this website and via radio stations in affected areas.

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